FAQs
Shipping
WHAT COUNTRIES DO YOU SHIP TO?
At this time, orders placed on BulletproofCenter.com can be shipped to the United States (Except Alaska & Hawaii), Canada and most main Europe Countries.. Select products may require approval for U.S. Export control.
What Shipping Methods Are Available?
We offer Free Standard Shipping (12-18 Business Days) and Express Shipping (3-7 Business Days) at this time.
HOW MUCH DOES SHIPPING COST?
Shipping rates vary depending on geographic location, and will be reflected in your order summary when you checkout. For U.S. customers, we offer FREE standard shipping for all orders over $119. Express Shipping is also avaliable for worldwide customers and costs $14.99. You can see the options on the checkout page.
DO YOU SHIP TO APO/FPO, PO BOX ADDRESSES?
Sorry, we CAN NOT provide logistics service for customers located in APO/FPO, PO BOX address now.
Payment Methods
1. Pay With Paypal
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
If you are already a PayPal customer, you can log in with your user data and make a payment. Are you a newcomer to PayPal? You can then log in as a guest or open your PayPal account and confirm your payment.
Collections are usually booked in a few minutes and your order will be processed immediately.
If you are already a PayPal customer, you can log in with your user data and make a payment. Are you a newcomer to PayPal? You can then log in as a guest or open your PayPal account and confirm your payment.
Collections are usually booked in a few minutes and your order will be processed immediately.
2. Pay With Paypal Credit
PayPal Credit(Visa, MasterCard, Discover, American Express, etc.) For USA customers only at the moment.
3. Pay With Credit/Debit Card
We accept Visa, MasterCard, Maestro, etc. Please note that BulletproofCenter does not collect your credit/debit card number or personal information when you make payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
4. Pay with Wire Transfer
For orders which exceed $5000, please contact us by Email or Phone Call.
Note: Please tell us after you pay the wire transfer with your order number, the amount paid, the transaction number, and the exact date you made the wire transfer.
Note: Please tell us after you pay the wire transfer with your order number, the amount paid, the transaction number, and the exact date you made the wire transfer.
5. Payment Failed
If you have tried to pay for an order for several times but they all failed. Please try the following instructions to try again:
1\ Change the other VISA or MasterCard credit card to pay.
2\ If it still does not work. Please try to pay with PayPal and choose Debit/Credit Card payment method. You can pay with PayPal without become a user of PayPal.
3\ Make sure the card you use has enough balance.
1\ Change the other VISA or MasterCard credit card to pay.
2\ If it still does not work. Please try to pay with PayPal and choose Debit/Credit Card payment method. You can pay with PayPal without become a user of PayPal.
3\ Make sure the card you use has enough balance.
Warranty & Returns
WHAT IS YOUR RETURN POLICY?
If you are not satisfied with your on-line purchase, you may return it within 30 days of original ship date. Please note that there are no refunds or exchanges on build-to-order or custom products. In order to be eligible for return, product must have been purchased from BulletproofCenter.com and be returned in new, unused condition, in original packaging, with all components included.
To begin a return, please contact us at service@bulleetproofcenter.com to get the return address. Please note shipping charges may apply on returns and exchanges.
Once your item is received at our facility and has been reviewed, you can expect to receive a refund on the original form of payment within 5-7 days.
To begin a return, please contact us at service@bulleetproofcenter.com to get the return address. Please note shipping charges may apply on returns and exchanges.
Once your item is received at our facility and has been reviewed, you can expect to receive a refund on the original form of payment within 5-7 days.
WHAT IS BulletproofCenter.com’S WARRANTY?
The ballistic parts are in 5 years warranty.
HOW CAN I ACQUIRE REPLACEMENT PARTS?
Replacement parts that can be purchased on the BulletproofCenter.com website include:
●Replacement shock cords, helmet covers, pad and liner systems, retention systems
●Wires, cables, chargers, and other power accessories
For all other replacement part inquiries, please contact us at service@bulleetproofcenter.com or Chat With Us on our website.
●Replacement shock cords, helmet covers, pad and liner systems, retention systems
●Wires, cables, chargers, and other power accessories
For all other replacement part inquiries, please contact us at service@bulleetproofcenter.com or Chat With Us on our website.