The product processing time depends on the time frame of the quality check, the packaging, and also on the store contingent of the individual product.
What is the processing time?
The item’s processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. The total processing time varies depending on the complexity, design, and size of the specific product or article. Larger orders will naturally take longer. It normally takes within 24 hours of the business day for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 2-3 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.
2、Collecting (1-2 business days)
From the time your product(s) is collected, you will receive an email including the shipping information (Tracking Number). That means that your product(s) has left for the destination. Click Here to Track Your Order.
Shipping methods for your purchases are determined by the types of items ordered. If your order includes an item being shipped via multiple methods, FedEx charges for items shipped outside the contiguous U.S. and Canada are appended to any applicable Threshold or In-Home charges. Your cart will reflect the delivery options available for your order.
Each order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit. Standard shipping typically takes 15-35 business days (excluding weekends). If your order is not delivered by the estimated delivery time, please contact our friendly customer service for assistance. Tracking Numbers will ALWAYS be sent so you can track them every step of the way.
We ship to addresses within the United States, Canada; some limitations apply. We cannot ship to hotels, P.O. boxes or APO (Army Post Office), FPO (Fleet Post Office), or DPO (Diplomatic Post Office) destinations.
|Country/Region||United States||Rest Of World|
|Shipping Method||Standard Shipping（Air）For Goods ≤ 5kg|
|Standard Shipping（Sea）For Goods＞5kg|
|Shipping Time||15-18 Business Days（Air）||15-18 Business Days（Air）|
|From Overseas：35-50 Business Days（Sea）
From U.S. Warehouse：12-15 Business Days（Express）
|30-35 Business Days（Sea）|
|Costs||Standard Shipping $19.99|
|Free - orders over $398.00;|
Affected by Covid-19, there will be some delay in the delivery.
4、Final delivery (3-7 business days)
Due to COVID-19, shipments to the below countries have been prohibited. Unfortunately, we will have to stop our services and shipments temporarily. Once we have clearance to ship again, we will notify you immediately.（Algeria 、Andorra、Angola、Anguilla、Antigua and Barbuda、Argentina、Aruba、Azerbaijan、Bahamas、Bangladesh、Barbados、Belarus、Belize、Benin、Bermuda、Bhutan、Bolivia、Botswana、Brunei Darussalam、Burkina Faso、Burundi、Cambodia、Cameroon、Cape Verde、Cayman Islands、Chad、Comoros、Congo、Cook Islands、Costa Rica、Croatia (local name: Hrvatska)、Cyprus、Djibouti、Dominica、Dominican Republic、Ecuador、El Salvador、Equatorial Guinea、Eritrea、Ethiopia、Faroe Islands、Fiji、French Guiana、Gabon、Gambia、Georgia、Gibraltar、Greenland、Grenada、Guam、Guinea、Guyana、Haiti、Honduras、Iceland、Jamaica、Kazakhstan、Kenya、Kyrgyzstan、Lao People's Democratic Republic、Lesotho、Liberia、Liechtenstein、Madagascar、Malawi、Mali、Malta、Mauritius、Mayotte、Moldova、Monaco、Mongolia、Montenegro、Mozambique、Myanmar、Namibia、Netherlands Antilles、New Caledonia、Nicaragua、Panama、Papua New Guinea、Rwanda、Saint Lucia、Samoa 、San Marino、Senegal、Serbia、Seychelles、Sierra Leone、Somalia、Suriname、Swaziland、Tajikistan、Togo、Trinidad and Tobago、Turks and Caicos Islands、Uganda、Uzbekistan、Vanuatu、Virgin Islands（U.S.）、Zambia、Zimbabwe）
Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers. Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, we cannot declare purchased items as a gift or list an amount that lower than the actual product price.